COVID-19 – Precautions We’re Taking

The health and safety of our customers is our top priority. With recent news around coronavirus (COVID-19), we know you may have questions about how we can keep our community healthy. We want to share the actions we’re taking to help protect our patients and staff.

Dr Riolo has a PhD in Epidemiology, specializing in infectious disease transmission.  We are monitoring the situation carefully and are continuously working to make your visit to our office among the safest destinations of your day.  We continue to follow all King county, State of Washington and CDC infection control procedures. In addition, due to COVID-19 we have made the following modifications to our infection mitigation procedures:

  • We are making extra sweeps through the office with medical grade surface disinfectant. 

  • We have modified our schedule to eliminate crowding in our common areas.

  • We are monitoring all of our staff for any symptom of illness, including daily temperature monitoring.

  • We are screening all of our patients for any signs of illness with a brief questionnaire at each visit.

  • We are working to identify “high risk” individuals and those patients that are in close contact with high risk individuals in order to reschedule or see these patient “one on one” if necessary.   You can find information regard who is at “higher risk” at our recent blog post here

Please notify us if you have been sick in the last two weeks or have had contact with someone who has been sick in the last two weeks. You will not have to wait an extended period for a new appointment if you reschedule your appointment due to illness or suspected contact with someone exposed to COVID-19 . We will reschedule your appointment to reflect a  2 week waiting period

We are monitoring the local situation carefully and are confident that a visit to our office is one of the safest of your daily activities.  We will continue to monitor the situation continuously and take additional steps as necessary to keep all of our patients and their family and friends safe.

What You Can Do

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Communicate

If you have an upcoming appointment and you or anyone at your home is experiencing symptoms, please call and notify us. We will reschedule your appointment until you are medically cleared. Preventing the spread of this virus is critical to the safety of our community.  
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Practice good hygiene

Wash your hands frequently. Cover your nose and mouth if you have to sneeze or cough. And use hand sanitizer with at least 60% alcohol content. Please stay home if you are sick.
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Stay informed

The CDC and the World Health Organization (WHO) are updating their sites with the latest information.

Please contact us if you have any additional questions. Thank you for doing your part.

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